We employee a strong and well trained small team of staff, who work with a selection of our service user’s. Each service user has a small group of staff who support them to ensure consistency and familiarity reassuring everyone involved. All our staff receive mandatory training in moving and handling, safeguarding, equality and diversity, health and safety, medication administration and epilepsy including administering rescue medication before they start working on shift. During their employment they will also receive first aid, challenging behaviour, team teach, Makaton and Autism Awareness training, as well as anything else that is identified specific to an individual service user’s needs.
They will also be required to complete a workbook over the course of their first 6 months. This is set by the Children’s Workforce Development Council, this is a legal requirement and we do it throughout their probationary period. After this they may be required to complete a diploma in childcare. This is done through Kendal College and supported by our deputy Kirsteen Clarvis.
We are proud of the professionalism and behaviour of all our staff and how they represent us as an agency. We encourage honesty and transparency from everyone we work with and who works for us. We think this helps foster a better working environment for everyone involved.