Services
A Family’s Best Friend looks to inspire confidence and trust in the individuals and families we work with, whilst promoting our ability to maximise quality of life through the domiciliary care services we provide.
Continuing Health care support
About our Services
Our aim is to work with families to provide support that suits their needs. Whether this be at home, accessing the community or through a Home Program for independence.
We are a private business and so no referrals are needed, just contact us via the website, Facebook, Instagram or give us a call and we will start to discuss a package that suits you. You can use existing direct payment hours, pay us privately or use NHS or LA funding for the hours you require to access our team of trained and qualified employees.
Domiciliary Care
Continuing Health care support
Domiciliary Care
We aim to provide a Care Package that suits you or your family’s members needs. This may be either using your Direct Payment hours, funded through the council or through a private arrangement. There is a range of ways we can support you from the services we can provide. We will provide a flexible and highly trained small team of staff that we match with you or your family members needs.
- We assist the people we support in their own home with their care needs in their daily routine.
- We offer an evening support service in your home including looking after other siblings. This can cover any unsocial hours, you set the time frame to suit you. We also provide overnight support should this be required.
- We assist the people we support to access the community, whether supporting independence by shopping or this is swimming, accessing clubs or another activity they are interested in.
- We work with the people we support to prompt and encourage independence. This may include learning to swim, learning to use public transport, understanding money or any other area they need support to develop. We do this in a structured way that is specific to their needs where support is phased out when appropriate to them, whilst maintaining their safety and trust.
- You may want some extra support at a family party, wedding, day out or on holiday. We aim to accommodate this as far as is reasonably possible within the boundaries of the employees own lives and in a structure that would suit you and what you feel would be appropriate.
Continuing Health care support
We have a paediatric nurse on staff who supervises staffs development and the individualised care plans to ensure they are correct to the needs of those we support.
- Our staff are highly trained and are able to support those with complex medical needs in a person centred way in their own home. Following the routines set up by themselves, their carers and the medical staff involved in their care.
- Where needs change we are able to respond and provide training either in house or we would find it externally ensuring it is designed around the needs of the person we support.
- We would provide a small team of staff who the person we support and their carers can build a strong relationship and level of trust with.
- We have experience with working with the local ICB on these packages of care and have fostered a good relationship with them.
